- To provide Financial Services Consultancy specialising in Credit Rating Improvement.
- To assist the consumer in maintaining a healthy and clear financial credit status.
- To address consumer’s problems or potential issues
- To assist consumers in achieving their financial dreams
- To liaise with credit and financial institutions to provide a smooth resolution.
- Proactively assist customers in managing their financial credit status with Trust, Empathy and Reliability and aid in removing obstacles that affect their financial dreams so they maintain respect, peace of mind and dignity within their community.
- Provide Value to customers such that ensure each serviced customer makes at least 1 customer referral in a year.
- Creating new service products and being process-driven with continuous improvement.
- Treating others as we would like to be treated.
- Being punctual and responding in a timely manner.
- Acknowledging each individual's perspective and working towards a solution acceptable to all entities concerned.
- Never neglecting to respect Customers, Employees, Financial Institutions, NBFCs, Agencies (both govt. and private), Suppliers and Ourselves.
- Making commitments that we put every effort to keep.
- Communicating honestly.
- Dealing with all entities with Integrity, Transparency and Confidentiality.
- Always working towards upright objectives governed within the framework of the law of the land.
- CUSTOMER FOCUS:
- Making our best efforts to understand and appreciate customer needs in every situation.
- Continuously striving to maximise loyalty with all entities concerned such that e very entity continues to refer clients in need of similar assistance.
- Trust in the LORD with all thine heart; and lean not unto thine own understanding. In all thy ways acknowledge Him, and He shall direct thy paths." Proverbs 3:5,6.
Learn why Credit Report is so Important! »